Transversal Account Office
Join Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact.
Transversal Account Office
What We Are Looking For
We are looking for a Transversal Account Officer to join an international project within the financial services sector.
In this role, you will be responsible for supporting operational activities throughout the investment lifecycle, ensuring high-quality service delivery while maintaining compliance with regulatory and operational standards. You will act as a key point of contact for clients and stakeholders, contributing to risk monitoring, process efficiency, and continuous improvement initiatives.
This is an excellent opportunity for professionals with a background in banking operations, clearing activities, and client service who are looking to grow within an international and fast-paced environment.
What You Will Do on a Daily Basis
Ensure that all clients (internal and external) related issues, queries and request are addressed in an efficient, accurate and timely manner
First point of contact for all client queries and requests
Follow up of pending client queries and requests closely
Identify, assess, monitor and control the risks of the activity
Build KPIs and improve client experience
Prepare and send daily/monthly management reports
Your Key Skills
Client Service and Relationship Management
Banking Operations
Clearing and Post-Trade Processes
Your Main Qualifications
Previous experience in Banking Operations, Financial Services, Middle Office, Back Office, or similar environments
Knowledge of clearing processes and operational workflows within financial institutions
Understanding of investment lifecycle activities and operational controls
Experience handling client requests and managing service delivery activities
Strong knowledge of Microsoft Office, particularly Excel and PowerPoint
Ability to prepare management reports and operational dashboards
Fluency in English
What We Offer
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
Work Life Balance
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
Attractive, evolving compensation
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).
Axians is the VINCI Energies brand dedicated to Information Technology and Digital Transformation. With an international presence and a people-to-people approach, we combine technology, innovation, and proximity to create real impact for organizations and society.
Join Axians
At Axians, we believe that talent does not fit a single profile. We value diversity and promote an inclusive environment where everyone has the opportunity to grow and contribute. If you have a disability or impairment, we are committed to ensuring equal opportunities throughout the recruitment and onboarding process. Whenever needed, we provide reasonable accommodations so that you can participate on an equal basis. If you require any accommodation, please let us know by contacting us at recrutamento.axianspt@axians.com.
- Localizações
- Lisboa
- Línguas
- Inglês
- Modelo de trabalho
- Híbrido