Application Production Support
Join Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact.
APPLICATION PRODUCTION SUPPORT
What We Are Looking For
We are looking for an experienced Application Production Support professional to ensure the continuity, stability, and performance of critical production environments. This role combines technical and functional support responsibilities, contributing to incident resolution, service improvement, application releases, infrastructure evolution, and production monitoring. Working closely with development and business stakeholders, you will play a key role in delivering high-quality IT services while driving operational excellence through modern technologies and methodologies.
What You Will Do on a Daily Basis
Act as the first point of contact for IT Production-related tasks, supporting end-users, developers, and business stakeholders.
Manage and resolve incidents, support requests, problems, and changes while ensuring service restoration within agreed SLAs.
Monitor applications and infrastructure components, ensuring availability, performance, and compliance with security and operational standards.
Support application releases, environment preparation, testing activities, and production deployments.
Collaborate with multiple stakeholders to drive continuous improvement initiatives, automation, monitoring enhancements, and operational efficiency.
Your Key Skills
Strong knowledge of SQL databases (Microsoft SQL Server, Oracle, PostgreSQL, Sybase).
Experience with Windows, Windows Server, Linux (RHEL), and UNIX (AIX) operating systems.
Knowledge of file transfer technologies such as CFT, MQ, FTaaS, FTP, SFTP, and PeSIT.
Experience with automation and monitoring tools, including Batch scheduling, Autosys, Jenkins, Ansible, Dynatrace, and DevOps practices.
Understanding of infrastructure, networking, security, cloud technologies, and service management environments.
Your Main Qualifications
Previous experience in Application Production Support or similar production/application management roles.
Experience working within complex and business-critical IT environments.
Strong analytical and problem-solving capabilities with attention to detail.
Ability to work autonomously, prioritize effectively, and collaborate within multicultural teams.
Fluent English communication skills, both written and spoken.
What We Offer
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
Work Life Balance
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
Attractive, evolving compensation
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).
Axians is the VINCI Energies brand dedicated to Information Technology and Digital Transformation. With an international presence and a people-to-people approach, we combine technology, innovation, and proximity to create real impact for organizations and society.
Join Axians
At Axians, we believe that talent does not fit a single profile. We value diversity and promote an inclusive environment where everyone has the opportunity to grow and contribute. If you have a disability or impairment, we are committed to ensuring equal opportunities throughout the recruitment and onboarding process. Whenever needed, we provide reasonable accommodations so that you can participate on an equal basis. If you require any accommodation, please let us know by contacting us at recrutamento.axianspt@axians.com.
- Localizações
- Lisboa
- Línguas
- Inglês
- Modelo de trabalho
- Híbrido